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Terms and conditions
Privacy
Payment terms
Delivery
Returns
Security

Terms and Conditions

Every effort has been made to represent our products accurately, however, tiles are individually made and some variations can occur. We cannot accept responsibility for any variation in colour caused by the browser, software or computer system used by you, the customer. All sizes are approximate.


Privacy

Privacy Policy for www.maggiemumford.com

At Maggie Mumford we are committed to ensuring and protecting your privacy at any time you are on our website or communicate electronically with our personnel.

Our Privacy Policy is contained below and provides a detailed explanation as to how we may use your personal information provided to us or any we collect through legal means.

Updates of our Privacy Policy are completed frequently, thus you should peruse this Policy habitually.

1. Information We Collect from You

Data can be collected and processed when our website is in operation by you. The following are approved methods of collection:

1.1 Traffic data, weblogs, location data, and any other communication can be collected. These details come from your visit to our site and any resource tools you use while on the site.

1.2 Any communication on our website or to personnel allows us to collect information.

2. Use of Cookies

MaggieMumford.com does dot use cookies.

3. Use of Your Information

Information stored and collected about you allows us to improve our services or products for you. Added to this parameter, we may use your information for the following purposes:

3.1 Any commitment we make on a contracted basis.

3.2 If information is requested from our website concerning services or products offered, we may use your data. Products or services which may be of interest to you can also deem a communication from us, if permission has been granted.

3.3 Notification re- changes or improvements may be sent to you in regards to product or service changes that could affect our service to you.

3.4 Existing customers can be contacted on the topic of goods or services related to a previous sale, if we feel you might be interested in these additional topics.

3.5 MaggieMumford.com will not pass on any data to third parties.

4. Storing Your Personal Data

4.1 MaggieMumford.com does not store your personal data over and above that gathered by standard web-traffic analytics. See 1.1 above.

4.2 Secured servers are used by our company to ensure proper data storage.

4.3 Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk.

5. Disclosing Your Information

5.1 Legal requirements may mean a sharing of your information.

6. Third Party Links

Links might be discovered on our site that belongs to third parties. Any third party website on our site has a privacy policy. You should check their terms. We do not accept liability or responsibility for their privacy policies, based on our lack of control over these third party links.

7. Contacting Us

We welcome and hope you do not hesitate to make any queries, comments or requests you may have regarding this Privacy Policy. Please contact us at maggie@maggiemumford.com.

Payment terms

Hand Painted tiles
A fifty percent deposit is required on confirmation of order,
followed by the balance on completion of the painting.

Limited editions and plain tiles
Payment is required in full prior to delivery.

Payment is preferred by direct bank transfer.

Credit and debit cards are accepted over the telephone using the Intuit secure payment system.

Payment can also be made by cash or cheque.

Delivery

All orders are carefully packaged and sent by courier.

Charges are:
Up to 2 square metres £19.00
Up to 3 square metres £27.00
Up to 4 square metres £36.00
Up to 5 square metres £46.00
Over 5 square metres, price on request.

These prices are for UK delivery, for international charges please call 01372 844586 or email for a quotation.

Please check your delivery carefully as we will not be liable for any breakages notified to us after 48 hours from the time of delivery (as indicated by the courier tracking system).

Returns

We want you to be completly satisfied with your purchase, if you are not, then in the first instance please contact us and we will do all we can to resolve any problems. Please note that bespoke tiles cannot be returned but if you are unhappy with your purchase please contact us and we will do our upmost to work out a solution. Please note we do not accept returns for 'spare' tiles not used during the installation.

Security

For details about the security of the Intuit payment system we use to take card payments, please visit their website.